Terms of service

Terms of Service

OVERVIEW

Welcome to Orzera! The terms “we”, “us” and “our” refer to Orzera. Orzera operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Orzera is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services.

To use the Services, including browsing or purchasing, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We strive to provide accurate product information, but colors and appearances may vary depending on your device settings. We do not guarantee that product images perfectly reflect the actual product.

Product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit sales on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Orzera reserves the right to accept or decline your order at its discretion. Orders are not accepted until we process your payment and confirm acceptance.

Please review your order carefully before submitting, as cancellations may not be possible once an order is accepted.

Your purchases are subject to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of purchase.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.

You agree to provide current, complete, and accurate purchase, payment, and account information, and promptly update it when necessary.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Risk of loss passes to you once we hand over products to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on our Services (brands, text, images, graphics, designs, etc.) is owned by Orzera or our licensors and protected by law. You may only use our Services for personal, non-commercial purposes. Unauthorized use may violate intellectual property laws.

Orzera’s names, logos, and designs are trademarks of Orzera. You may not use them without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or features “as is” without warranties. Use of third-party tools is at your own risk and governed by their own terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may link to third-party websites. We are not responsible for third-party content, accuracy, or policies. Please review their terms before engaging with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Orzera is powered by Shopify. However, all purchases are made directly with Orzera. Shopify is not responsible for any aspect of your transactions with us.

SECTION 10 - PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy. Some information is also subject to Shopify’s privacy practices.

SECTION 11 - FEEDBACK

By submitting feedback, reviews, or suggestions, you grant Orzera a royalty-free, worldwide license to use it for business purposes. You are solely responsible for your submissions.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We may correct errors or inaccuracies at any time, including after an order is placed.

SECTION 13 - PROHIBITED USES

You may only use our Services for lawful purposes. Prohibited uses include: unlawful activities, infringing intellectual property, transmitting harmful code, harassing others, or attempting to bypass security.

SECTION 14 - TERMINATION

We may terminate your access at any time without notice if you violate these Terms. Certain provisions will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” without warranties of any kind. Use is at your own risk.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent allowed by law, Orzera is not liable for any damages (direct, indirect, incidental, consequential, etc.) arising from your use of the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify Orzera, Shopify, and affiliates from any claims or damages resulting from your breach of these Terms or your use of the Services.

SECTION 18 - SEVERABILITY

If any part of these Terms is deemed invalid, the remainder will still apply.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not waive our rights. These Terms, together with our posted policies, constitute the full agreement.

SECTION 20 - ASSIGNMENT

You may not transfer your rights under these Terms without our consent. We may assign our rights without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Orzera is headquartered.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Changes will take effect when posted. Your continued use of our Services constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to:

Orzera
📧 orzerashop@gmail.com